Author Favorites
- Customer support done right
- Everything is an argument
- Alarm clocks and usability
- Class division through aesthetics
- FastLane and E-ZPass troubles
- Let there be light and dog ears
- Flickr / Creative Commons attribution
- Music exploration
- Brand attributes
- Crocs and aesthetics in design
Recent Posts
- A cool visualization of nouns
- Yes, Virginia, there is a perfect Web page
- Happy New Year!
- UI12: Site Seeing
- Information R/evolution
- Customer support done right
- Ever-helpful error messages
- Putting news to good use
- It’s not your fault
- Inter-system user experience
Tags
Aesthetics Branding Communication Conference Notes Creativity Design Humor Incentives Interaction Photos Presentations Print True Story Unrelated Usability Usability Testing User Experience Writing
Photos
Meta
Tag:
Music exploration
(flickr tag: music)
One of the things I love about Rhapsody and my Sandisk Sansa is that they make it easy for me to find new music that I might enjoy but would otherwise never know about.
Rhapsody has always had this feature called “Channels” (used to be called “Radio”), which gives […]
What Pepsi and jetBlue have in common
Somehow, I can’t help but think that Pepsi and jetBlue have the same graphic designer…
(flickr tag: blue)
Video: New technology
(flickr tag: book)
Formatting tips from Scott Adams
(flickr tag: travel)
Scott Adams, of Dilbert fame, recently posted on his blog about some of the atrocious formatting used in online travel itineraries and driving directions.
When I book a flight on Orbitz, they e-mail me this little confusing mess of a confirmation that just pisses me off:
“Tuesday, June 5, 2007
United Airlines […]
Brand attributes
(flickr tag: brand)
Lately I’ve been thinking a lot about brand attributes. It particularly came up when we were working with a graphic designer to create icons to use in one of our applications. The original set of icons created was good, but it just didn’t feel right to be used […]
